Attorney-client portals were supposed to solve all communication problems between law firms and their clients. On paper, they sound perfect: a secure space where clients can log in, get updates, access documents, and feel informed about their cases. But in reality, they often fall short. This is especially true for personal injury firms, where client expectations and needs can be very specific.

So, why don’t these attorney-client portals work as intended?  Here are the top 10 reasons.   

1. Increased Expectations = Increased Workload
2. Clients Forget to Check Them

3. Information Overload or Lack Thereof

4. Security Concerns

5. Portals Are Often Clunky and Hard to Use

6. One-Size-Fits-All Portals Fall Short

7. The Personal Touch Gets Lost

8. High Costs, Low Returns

9. Clients Still Don’t Know What’s Going On

10. Portals Don’t Encourage Client Engagement

So, what’s the alternative? Enter Quilia. It’s not another portal—it’s a game-changing client app that addresses all the issues traditional portals have and then some.   Gain instant access to this free guide and learn more about Quilia today!