In this success story, healthcare technology company symplr brought all aspects of its commercial contracting processes—from research, analysis, contract drafting, to contract management—into the future, moving from manual workflows that felt like “the stone age” to an AI-driven system that empowers teams across the organization.

With full buy-in from the entire symplr legal team, usage of their contract management solution increased by over 200%, while leveraging the GenAI capabilities to build custom AI agents that take care of routine contract challenges in minutes. The results have been transformative.

By adding intake automation and AI agents, symplr can:

• Automate contract request assignments and eliminate constant escalations that drained productivity

• Provide self-service contract creation for dozens of different agreements that previously required legal intervention

• Use custom AI agents that instantly answer common contract questions, reducing research time from days to seconds

• Dramatically reduce time-consuming contract research across sales, customer success, legal, and product teams

Download the case study to read more about their contract AI adoption success now!